Terms & Conditions

Terms and Conditions

Effective Date: 30 May 2025

Welcome to QTanwe. These Terms and Conditions (“Terms”) govern your use of our website https://qtanwe.com (the “Site”) and any purchases you make through it. By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Site.

1. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not violate the rights of, or restrict or inhibit the use and enjoyment of this Site by any third party.

You must be at least 18 years old or using the Site under the supervision of a parent or legal guardian.

2. Products and Orders
  • All products displayed on our website are subject to availability.
  • We reserve the right to limit the quantity of any product sold or refuse service to anyone at any time.
  • Prices are displayed in Nigerian Naira (NGN) and are subject to change without notice.

Order Confirmation: After placing an order, you will receive an email confirmation. This does not signify acceptance of your order. We reserve the right to accept or decline your order for any reason.

3. Payment

We accept secure online payments through trusted third-party processors. By placing an order, you represent and warrant that the payment information you provide is valid and accurate.

We are not liable for any issues arising from third-party payment processors.

4. Shipping and Delivery

We offer nationwide delivery in Nigeria. Delivery times and fees vary based on location and are indicated at checkout.

Delays caused by couriers, customs, or unforeseen events are beyond our control.

5. Returns and Exchanges

You may return items within 7 days of delivery if:

  • The item is defective, damaged, or incorrect
  • The item is unused, with original tags and packaging

Non-returnable items: Intimate wear, accessories, or items marked as “final sale.”

To request a return or exchange, contact us at support@qtanwe.com.

6. Intellectual Property

All content on this Site—including logos, product images, text, and design—is the property of QTanwe and protected under Nigerian copyright laws. You may not copy, reproduce, or distribute any content without our written permission.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. QTanwe is not liable for any loss or damage arising from your failure to protect your account.

8. Limitation of Liability

To the fullest extent permitted by Nigerian law, QTanwe shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use of or inability to use the Site
  • Delays in delivery or product availability
  • Errors or inaccuracies on the Site
9. Indemnity

You agree to indemnify and hold harmless QTanwe, its directors, employees, and affiliates from any claims, damages, or losses arising out of your use of the Site or violation of these Terms.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be resolved under Nigerian jurisdiction.

12. Contact Us

For questions or concerns about these Terms, please contact us:

📧 Email: support@qtanwe.com
🌐 Website: https://qtanwe.com